Information

Delivery

Orders are carried out the same working day, the warehouse is 100% equipped with products. In Lithuania products reach customers within 2 working days, sending to other countries takes from 2 to 9 working days. If products are ordered until 12 PM (UTC + 2:00), they will be send the same working day, if products are ordered after 2 PM then, due to the courier internal policy, they will be send next working day. All products are delivered to address which was indicated by customer.

Payment

All payments for products are safe, because they are carried out through Paysera and Cardinity payment systems. You can be registered and or not registered customer, this has no affect for the payment. The NEWfilter will be immediately notified about the payment and your order will be formed and delivered the same day.

Quality Guarantee

NEWfilter seeks to provide qualitative and efficient customer service. All air filters and sets of filters stand out for the exceptional quality. All products are carefully checked before the shipment, so customer gets the highest quality products.

Product Return

If you are not satisfied with your purchase, within 14 calendar days, you can return it, asking for refund or to change the item. When returning a product, it must be unused and in original packaging, send item to the following address: NEWfilter, Ragainės str. 100, 78109 Šiauliai, Lithuania. Shipping costs are not refunded.


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